Wescot Glasgow, Saltcoats, Hull and Bolton Jobs
We’re not your typical contact center. We are Wescot, We have locations and jobs in Glasgow, Saltcoats, Hull, and Bolton. We work on behalf of a large number of banking, utility, telecoms, and retail finance companies whose customers have fallen behind with their repayments. These companies pass accounts to Wescot to manage and we work with each individual customer to establish affordable and sustainable repayment arrangements for the debt.
We continually invest in our people to deliver high service standards to support our customers.
The company’s aim is to work together with each individual customer to formulate a repayment plan that is fair and affordable, taking into account the current financial circumstances and obligations of the individual. Customers who find their accounts passed to Wescot are urged to make contact or respond to contact so that a member of the Wescot team can assess the customer’s circumstances and provide the right solution for them. Experts in debt management, the teams in Glasgow, Saltcoats, Hull and Bolton fully understands that immediate repayment is not always possible and are on hand to help each customer come to a manageable and acceptable arrangement, which takes into account individual circumstances and may involve sign posting to other free advice from 3rd party advisors.
We operate over 4 UK locations, Glasgow, Hull – East Yorkshire, Saltcoats - Ayrshire and Bolton - Greater Manchester with over 800 colleagues currently employed and we’re growing!
Our people operate at the highest ethical and professional standards and we invest significantly in training and development to ensure they have the tools they need to do their jobs well. Our Modern Apprenticeship Programme currently has 176 formally qualified colleagues winning the Training & Development Award at the Hull Daily Mail's Business Awards in November 2016.
Wescot is growing at a rapid rate, and as a result, we have excellent opportunities for customer service professionals in Glasgow, Saltcoats, Hul and Bolton.
Customer Service Agent Opportunities - Glasgow, Saltcoats, Hull and Bolton
Wescot has achieved a strong market leading position thanks to the hard work of our people. We are now on the collections panel of all major UK banks and enjoy a leading share on accounts within the banking industry.
Our success at working in partnership with our clients to create new business opportunities means that we are always creating new jobs.
If you're passionate about delivering excellent customer service and would like the opportunity to develop your career then you'll really enjoy working at Wescot.